Refund policy

We want you to be completely satisfied with your sock purchase. If you find that the socks you ordered have a defect in the product, we offer an exchange policy to ensure your satisfaction. Please make sure you check the sizes correctly as we don't exchange for incorrect size or change of mind. 

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can correct the issue. If your product is damaged, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at hello@gripme.com.au.